VA811 Single Address Ticket

Single Address Ticket is a service available to homeowners and excavators as an online application for submitting single address locate requests to the VA811 System.

By using this application, I agree to the following:

  • To request single address locations only (no intersections, lot numbers, or tickets for work that covers more than one address).
  • Not to request any Emergency, 3-hour, Meet or Design notices.
  • To provide a valid e-mail address which will be used to return vital information to you, which includes your ticket number and confirmation that your locate request was successfully processed.
  • Requests submitted after 5 p.m. on business days or on weekends or holidays may be processed on the next working day. The date and time that you are legally allowed to begin your excavation will be 48 hours beginning at 7 AM on the next working day after VA811 processes your ticket. This legal dig start date and time will be included with your e-mail confirmation. If you begin your excavation project prior to that time, you may be held liable for any damages to underground facilities.
  • If VA811 cannot process your request due to insufficient information, you will be notified by email and requested to call our center back during normal business hours (Monday - Friday 7 AM - 5 PM)
  • To abide by the Virginia Underground Utility Damage Prevention Act and the Virginia State Corporation Commission's Rules for Enforcement of the Act.

If you are unable to meet these requirements, please exit this application and call 811 or 800-552-7001 to speak directly to a VA811 Damage Prevention Specialist, who can handle your request.